System Requirements

Using the AdvancedMD system is easy, because all it requires is a typical PC and Internet access. For best results, we post the following PC and Internet requirements, which you should consider in establishing access for your office, home, and other locations. As with all software, these requirements will change periodically as technology advances.

AdvancedMD applications generally support the 2 most current desktop versions of Microsoft Windows and Office (Word/Excel), and the current version of Internet Explorer (with all Automatic Updates applied). (Due to the low adoption of Windows Vista, AdvancedMD will continue to support Windows XP along with Windows Vista until the next version of Windows is released.)

Please refer to this page at any time for a list of current requirements.

• Workstation


• Pentium 4 class or better
• 1 GB RAM or higher recommended (2 GB RAM recommended if running Vista)
• 800 x 600 screen resolution or better
• Windows 7 or Windows XP operating system (business versions preferred)
  Windows Vista supported, but not recommended
  (Server editions not supported)
• Broadband Internet connection (see specifications below)
• User accounts: Administrator or Power User access level
  (required for occasional ActiveX updates)


• Tablet PCs (for EMR)


• Above workstation requirements
• Windows 7, Windows Vista, or Windows XP Tablet Edition
• 1 GB RAM or higher recommended (2 GB RAM recommended if running Vista)


• Internet Explorer 8


• 128-bit encryption enabled
• *.advancedmd.com set as a Trusted Site
• "Security level" for Trusted Sites set to "medium-low"


• Additional Software


• Adobe Acrobat Reader for workstations printing reports
• Microsoft Word 2003 or 2007 for workstations printing HCFA claim forms, statements, and/or letters
• Microsoft Excel 2003 or 2007 for workstations exporting reports
• Tablets: Microsoft Word 2003 (Service Pack 1 or higher) or 2007 for ink support

For optimal performance, we suggest office machines run Microsoft Windows, Internet Explorer, and Office, and other purchased commercial software only. Avoid recreational downloads such as internet toolbars, popup blockers, etc.

Peripherals

• Printers


• Windows compliant laser printer (recommend HP)
• Optional: Label printer (recommend Seiko or Dymo)
• Avoid all-in-one machines (print/fax/scan) and dot-matrix printers


• Scanners


• TWAIN-compliant full-sheet scanner (recommend CanoScan)
• Optional: Card scanner for insurance cards (recommend ScanShell 800N)
• Should have a local connection to the PC (not network only)
• Avoid all-in-one machines (print/fax/scan)


• Handheld PDAs

The AdvancedMD Handheld Charge Slips application runs on PocketPCs and Windows Mobile handheld PDAs like the one shown to the right.


• Microsoft PocketPC 2000 or Microsoft Windows Mobile (any edition)
• Processor: Intel StrongARM or XScale
• Memory: 32MB RAM (built-in, not add-on) - recommend 64MB RAM
• Display: 240x320 or 480x640 (VGA)
• Wi-fi (802.11b or g) wireless networking with continuous access
  NOTE: Bluetooth and wireless cell phone Internet connectivity may also work well, but have not been tested and are not supported by AdvancedMD.
• Dell Axim or HP iPAQ devices are supported by AdvancedMD



The Handheld Charge Slips application is an add-on module that requires a paid monthly subscription.

Internet Access Requirements

PCs will need access to the Internet either directly or through a local area network. Most business broadband accounts can service these needs very inexpensively; typical connection types include DSL, Cable, Wireless, or fractional T1 lines. (Note that Satellite service is not recommended, as latency is usually unacceptable.) Your connection should meet the following minimums:

* This is the tested actual speed, not the speed listed by your Internet Service Provider. Much like automobile gas mileage ratings, your actual speed may vary from the listed speed. To verify actual speed, follow the instructions at http://www.dslreports.com/speedtest.  

** From a command prompt, type "ping www.advancedmd.com". The result average time should be less than 100 milliseconds.

Additional considerations

• Heavy usage: If you are a billing office, you should consider the next higher level of recommended speeds for your office size.
• Other Internet traffic: The speeds recommended pertain to the AdvancedMD applications only. If there is additional Internet traffic in the office (web browsing, etc.), you may wish to use higher speeds.
• Multiple locations: We strongly recommend an independent Internet connection for each location.

If you have any questions, please do not hesitate to contact us.

Rev 12/4/09